Phone orders

Phone orders go through the same system.

When a guest orders by phone, staff enter it in MenuGO and it reaches the kitchen like any online order. If you cannot pick up, the guest can get an SMS with your ordering link.

€100 a month, no commission · First two months free

Example

Missed call

SMS to the guest

Sorry we missed your call. You can also order here:

your-restaurant.menugo.me
An example missed-call SMS. You choose the wording.

In short

Everything on one list

The kitchen sees phone and online orders in the same place, with no slips of paper.

A missed call is not a lost guest

If you do not answer, the guest automatically gets an SMS with your link and can order themselves.

A tracking link for them too

Guests who ordered by phone also get a link to follow their order.

In practice

How it works day to day.

  1. The dispatcher takes the call.

    They agree the food, address and notes with the guest.

  2. They enter the order.

    It reaches the kitchen straight away, just like an online order.

  3. The guest gets a link.

    An SMS brings a link where they follow preparation and delivery.

Common questions

Question not here? Message us on WhatsApp ↗

Does the system create orders from the conversation?

No. The dispatcher enters the order, and the system sends the SMS messages and links.

What is needed for automatic SMS?

An Android phone with the restaurant’s number and the MenuGO call app installed. We set it up together.

What do we need to get started?

Send us your restaurant’s name and tell us how you take orders today. You can send the menu as a PDF or photos, and we enter it and set up the rest together.

Interested in MenuGO?

Send us your restaurant’s name.

We’ll show you how it would look for your restaurant and what we need to get started.